Privacy Policy
Last Updated: May 1, 2025
Welcome to Mojo Communications Pvt. Ltd. ("Mojo Communications," "we," "us," or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at mojocommunications.in or engage with our services. Please read this policy carefully; by using our website or services, you agree to the practices described herein.
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, company name, and any message or inquiry content when you fill in our contact, quote request, or newsletter sign-up forms. We may also collect information automatically when you visit our website, such as your IP address, browser type and version, operating system, referring URLs, pages viewed, and timestamps of your visits through cookies and similar tracking technologies. In certain circumstances, such as when we enter into a service agreement, we may collect additional professional and financial details necessary to deliver our services effectively.
We do not knowingly collect sensitive personal data such as payment card details directly; any payment processing is handled by compliant third-party payment processors. The information we collect is limited to what is necessary and proportionate for the purposes described in this policy.
2. How We Use Your Information
We use the information we collect primarily to respond to your enquiries, deliver the digital marketing and web development services you have engaged us for, and manage our ongoing client relationships. We also use your information to send you service updates, project progress reports, invoices, and other transactional communications that are necessary to fulfil our contractual obligations. With your explicit consent, we may send you marketing communications about our services, industry insights, or promotional offers.
Internally, we use aggregated and anonymised data to analyse website performance, identify areas for improvement, and better understand the needs of Delhi businesses we serve. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes under any circumstances.
3. Cookies Policy
Our website uses cookies small text files placed on your device to enhance your browsing experience and collect analytical data. We use strictly necessary cookies that are essential for the website to function, analytical cookies (via Google Analytics) that help us understand how visitors interact with our content, and preference cookies that remember your settings and choices between visits. We do not use advertising or tracking cookies that follow you across other websites.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. On your first visit, our cookie consent banner will ask for your permission before any non-essential cookies are set. You may withdraw consent at any time by adjusting your browser settings or contacting us directly.
- Strictly Necessary Cookies: Required for core website functionality; cannot be disabled.
- Analytics Cookies: Google Analytics (_ga, _gid) to measure website traffic and user behaviour.
- Preference Cookies: Store your cookie consent choices and display preferences.
4. Third-Party Services
We work with carefully selected third-party service providers to operate our website and deliver our services effectively. These include Google Analytics for website analytics, Google Ads for paid search advertising management on behalf of clients, Meta Business Suite for social media management, hosting and cloud infrastructure providers, and email marketing platforms. Each of these providers has their own privacy policies and processes data in accordance with applicable data protection laws.
When we share your information with third-party service providers, we do so only to the extent necessary for them to perform their specific functions, and we require them to maintain the confidentiality and security of your information. We do not authorise these third parties to use your personal data for their own independent marketing or commercial purposes.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. Our security measures include SSL/TLS encryption for all data transmitted to and from our website, restricted access to personal data on a need-to-know basis, regular security assessments of our systems and processes, and secure disposal of personal data when it is no longer required. Despite these measures, no method of data transmission or storage is completely secure; we cannot guarantee absolute security but we strive to protect your information using commercially reasonable standards.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law within the timeframes prescribed by Indian data protection regulations.
6. Your Rights
You have meaningful rights with respect to your personal information that we hold. You may request access to the personal data we hold about you, ask us to correct any inaccurate or incomplete information, request the deletion of your personal data where it is no longer necessary for us to retain it, and object to the processing of your personal data in certain circumstances. You also have the right to withdraw any consent you have previously given us at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us using the details provided in Section 7 below. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing your request to protect the security of your information. There is no charge for exercising your rights unless your request is manifestly unfounded or excessive.
7. Contact Details
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our Privacy Officer at Mojo Communications Pvt. Ltd. You can reach us by email at hello@mojocommunications.in, by phone at +91-99999-99999, or by post at our registered office in Delhi, India. We take all privacy enquiries seriously and aim to acknowledge your communication within 2 business days.
For formal complaints that we are unable to resolve to your satisfaction, you may contact the relevant data protection authority in India. We encourage you to contact us first, as we are committed to resolving any concerns directly and promptly.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the services we offer. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or via a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated terms, please discontinue use of our services and contact us to request deletion of your personal data.
9. Children's Privacy
Our website and services are directed exclusively at business professionals and are not intended for use by individuals under the age of 18. We do not knowingly collect, solicit, or retain personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at the details provided in Section 7, and we will take prompt steps to delete that information from our records.
In the event that we discover we have inadvertently collected personal data from a minor, we will delete such data as quickly as possible. We are committed to complying fully with all applicable laws and regulations governing the collection of data from minors.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Information Technology (Amendment) Act, 2008, and applicable rules thereunder. Any disputes arising from or related to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Delhi, India. We are committed to complying with all applicable Indian data protection and privacy regulations, and we will update this policy as India's data protection framework evolves.
If any provision of this Privacy Policy is found to be invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect. This policy constitutes the entire agreement between you and Mojo Communications Pvt. Ltd. with respect to the privacy of your information.